FAQ's

General

Who we are?

www.bookmywed.in is a user-friendly website launched with a humble thought to ease the hassle of booking a venue for the ceremonies or functions in the city. It is the first-ever endeavor of its kind to facilitate the consumers to avail the organized services provided by the venue owners.

www.bookmywed.in is the one-stop solution for those seeking adequate information regarding the venue (like menu prices, hall charges, seating capacity, cost per person, etc.,) to celebrate the most important events of one’s life such as marriages, birthdays, anniversaries, corporate get-togethers and many more.


Viewers / Customers

How do I benefit from booking through your portal?

We can help you get the best-negotiated rates for the venues. We are a one-stop portal for all event-related bookings. Our dedicated team will assist you with booking a perfect venue as well as arranging for ancillary services like caterers, florists, decorations, DJs, makeup artists, etc. for your event.

How fast can you confirm my booking?

We can confirm your booking within 2 working days.

How can I get the best rates?

Depending upon the requirements and the budget, you can choose the best venue & menu displayed on our website.

Are there any additional booking charges?

No, there are no additional charges, our services are free.

Can I track the inquiry made through the portal?

Yes, you can always track your inquiry by contacting us, and for any further queries, we would be glad to assist you.

Can I make changes/cancellations to my booking?

The changes/cancellations can be made according to the terms and conditions based on the venue.

What are the timings of your concierge desk?

We are open to your queries on all days from 9.30 am to 9.30 pm.

If my question is not answered here, where can I reach you?

You can email your queries at [email protected] and we will get back to you within 24 hours.


VENUES/VENDORS

What are the features of www.bookmywed.in?
  • www.bookmywed.in is a place where you can promote and sell spaces like Hotel Banquet hall, Bibah Bhawans, Restaurants & Open Lawn Area.
  • Includes all the attributes such as Number of Halls, Capacity of each hall including seating and dining arrangement, etc,
  • Listings of the Food & Beverages, menu options, and their standard configurations at the discretion of venue/vendors to the customers.
  • Images and videos of the venues.
  • Description of the facilities available and terms & conditions.
  • Helps to locate the premises easily with the aid of Google maps.
  • Customers can provide feedback on the provided services.
How do I list my venue/service on your portal?

Go to www.bookmywed.in and register your property by clicking on the List Your Venue button on the top right side. Within 24hrs, you will get a call from our sales specialist to walk through the enrollment process.

What are the Benefits of becoming a member with www.bookmywed.in?

We are the marketing partners for venues. Having a strong presence on social media helps us to direct the customers to our site and we can ensure online visibility on the search pages, which helps to grow your business. We serve as a platform to brand your venue and will enhance your occupancy.

  • Inbuilt closed-loop marketing, by just being on www.bookmywed.in
  • Your customers will do micro-marketing by sending invitations.
Can the bookings be canceled on your site by online customers?

No, customer cannot cancel their booking on our site, it can be done at the sole discretion of the Venue Owner.

What is the cancellation policy for online booking?

It is defined by you, at your discretion, and depends on your venue’s T&C.

How do I know if a customer wants to book an event online?

You will receive a message on our portal and to the registered mobile number with customer booking details.

Do you provide leads and inquiries received at the call center?

Yes, we forward the leads and inquiries received at our call center to you.

Can I send promotional emails to my customers?

Yes, you can create your email campaigns and track the campaign responses.

How long will it take to set up my property in www.bookmywed.in?

It will take 2 working days to complete the setup process.

Can I configure multiple halls in www.bookmywed.in?

Yes, you can configure multiple halls, as well as a combination of halls, which can be done at our site.

How to reach support if I have a problem?

You can reach support through phone number 8638195739 or email us at [email protected]

What are the support timings?

Support center timings are from 10 AM to 6 PM.

How do I configure my banquet hall in www.bookmywed.in?

Once your registration is complete, our support specialist will assist you in configuring the hall.

Can I update the pricing or any other hall-related info?

Yes, you can update pricing or any other hall-related info.

How many photos & videos can I upload?

You can upload up to 8 number of photos and videos.